Customer Service and Stock Specialist

  • Aldi
  • Amherst, NY
  • time-alarm-solid 05-07-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a Store Associate, you will play a key role in ensuring a positive shopping experience for customers. Your responsibilities will include merchandising, stocking products, cashiering, and maintaining the store's cleanliness.

Responsibilities

  • Demonstrate the ALDI Mindsets, ALDI Acts Competencies, and Professional Skills.
  • Process customer purchases, stock shelves, and maintain merchandise displays.
  • Provide exceptional customer service and assist shoppers.
  • Collaborate with team members and communicate effectively with store management.
  • Contribute feedback on products, inventory, and procedural improvements.
  • Participate in store inventory counts and ensure inventory accuracy.
  • Adhere to cash handling policies and minimize losses.
  • Comply with company policies, uphold security standards, and maintain confidentiality.
  • Perform other assigned duties as needed.

Requirements

  • Must be at least 18 years old.
  • Ability to provide prompt and courteous customer service.
  • Efficient operation of a cash register and store equipment.
  • General cleaning tasks adherence to company standards.
  • Strong communication skills and ability to work independently or in a team.
  • Detail-oriented, organized, and able to multitask effectively.
  • Compliance with state and local regulations concerning alcohol sales.
  • Prior retail experience preferred.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Previous work experience in a retail setting is a plus.
  • Equivalent combination of education and experience.

Benefits

  • Competitive wages and benefits package.
  • 401(k) Plan with company matching contributions.
  • Employee Assistance Program and National Discount Program.
  • Health, dental, and vision insurance options.
  • Paid vacation time, holidays, parental leave, and caregiver leave.
  • Disability insurance, life insurance, and voluntary term life insurance.