Customer Service Associate

  • Avis Budget Group
  • Hanover, MD
  • time-alarm-solid 04-26-2024

Job Description

We are hiring Customer Service Associates to join our team at Avis Budget Group. As a Customer Service Associate, you will play a crucial role in providing excellent service to our customers. Your responsibilities will include assisting customers with the return of their rental cars, ensuring a smooth process and delivering top-notch customer service.

What You'll Do

  • Assist customers with the return of rental cars.
  • Meet and greet customers, secure keys, record mileage, gas levels, and damage to vehicles.
  • Check-in cars using our computer system while providing exceptional customer service.

Perks You'll Get

  • Bi-weekly pay.
  • Full on-the-job training to enhance your professional skills.
  • Paid time off.
  • Comprehensive benefits including medical, dental, and insurance options.
  • Contribute to tax-free benefits for public transportation or parking expenses.
  • Retirement benefits (401k).
  • Employee discounts on car rentals and the purchase of Avis/Budget cars.

What We're Looking For

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills (typing, data entry).
  • Effective verbal communication skills.
  • Willingness to work outdoors and flexibility for all shifts.
  • 6 months of retail customer service experience is a bonus.

About Us

Avis Budget Group is a leading provider of mobility solutions with recognized brands worldwide. Join us in shaping the future of the industry with opportunities for growth and development within our enterprise.