Customer Service Representative - Grand Rapids

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are hiring Customer Service Representatives to join our team at Avis Budget Group in Grand Rapids. As a key member of our enterprise, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for our clients.

Responsibilities

  • Assist customers with the return of rental cars, including key collection, mileage and gas level recording, damage assessment, and computer check-ins.
  • Deliver excellent customer service by engaging with clients in a friendly and professional manner.
  • Contribute to the smooth operation of our vehicle return process.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills for data entry.
  • Effective verbal communication abilities.
  • Flexibility to work various shifts and outdoors.

Benefits

  • Bi-weekly pay.
  • Comprehensive on-the-job training and skill development.
  • Generous benefits package, including medical, dental, and insurance options.
  • Employee discounts on car rentals and purchases.
  • Retirement benefits and paid time off.

Who We Are

Avis Budget Group is a global mobility solutions provider with a rich history and a commitment to innovation. Join us in shaping the future of the industry while enjoying a supportive work environment and numerous growth opportunities.

The Fine Print

Avis Budget Group is an equal opportunity employer. This role involves physical activities such as standing, walking, and vehicle operations. Specific job responsibilities are subject to change based on business needs.