Customer Services Specialist

Job Title: Customer Services Specialist

Company: Foundever

Job Type: Full-time

Salary: Competitive

Foundever, a global leader in customer experience solutions, is seeking a Customer Services Specialist to join their team. As the first point of contact for clients, the successful candidate will be responsible for delivering exceptional customer service through various communication channels.

Responsibilities:

• Handle inbound service calls.
• Drive customer satisfaction via voice, chat, and email communications.
• Navigate multiple systems and tools efficiently.
• Pursue ongoing training and skill development.

Qualifications:

• Must reside within 50 miles of Morristown, TN.
• Strong communication skills and problem-solving abilities.
• Desire to grow within a reputable company.
• Ability to work independently and collaboratively.
• Minimum of 18 years old with a high school diploma or equivalent.
• Pass a background check.

What We Offer:

• Competitive salary and benefits.
• Paid training and development opportunities.
• Award-winning culture and on-site work environment.
• Opportunity to be part of a global team serving leading brands.

If you are ready to deliver professional customer service, advance your career, and be part of a dynamic team, apply now!