- Foundever
- Lost Creek, KY
- 02-23-2024
Job Description
Join Foundever™ as an Intuit Customer Services Specialist dedicated to handling inbound calls exclusively. We provide top-tier CX solutions to global industry clients, focusing on customer service excellence, technical support, and warranty services. Our commitment lies in empowering our employees by offering paid training, growth opportunities, and a supportive work environment.
Responsibilities
- Addressing inbound service calls.
- Ensuring customer satisfaction through voice, chat, and email interactions.
- Navigating multiple systems efficiently.
- Continuous training and skill development.
Qualifications
- Residence within 50 miles of Chavies, KY for on-site work.
- Strong communication skills and problem-solving abilities.
- Desire to grow with a reputable company.
- Ability to work independently and collaboratively.
- Minimum age of 18 with a high school diploma or GED equivalent.
- Successful completion of a background check.
Opportunity
As an Intuit Customer Services Specialist, you will serve as the initial point of contact for clients, offering exceptional customer service. Empowerment and adherence to established processes will enable you to resolve customer issues effectively, contributing to a positive customer experience.
Benefits
Join an award-winning culture rooted in over 35 years of industry expertise and dedicated to enhancing employee well-being. Thrive on-site while assisting customers, supported by paid training and comprehensive benefits promoting your overall well-being and sense of purpose.
About Foundever™: A global CX leader with over 170,000 associates worldwide, driving outstanding experiences for 750+ top brands. Focused on creating connections and adding value through innovative solutions and employee empathy, Foundever transforms millions of customer interactions daily in multiple languages across the globe.