Wedding & Event Coordinator

Wedding & Event Coordinator at Hornblower - City Experiences

Hornblower - City Experiences is seeking a detail-oriented and dynamic Wedding & Event Coordinator to join our team in Washington, DC. As part of the team, you will play a key role in ensuring the seamless coordination and execution of events, providing exceptional customer service and creating unforgettable experiences for our guests.

Responsibilities:

• Coordinate cruise events with various departments to ensure customer satisfaction
• Act as the liaison between the company and special order vendors
• Develop comprehensive knowledge of product offerings and pricing
• Communicate with customers to finalize event details
• Upsell additional event packages to customers
• Ensure accurate communication of product details to relevant departments
• Document customer interactions and maintain sales database
• Attend and participate in meetings as required
• Assist with part-time sales projects
• Additional duties as assigned

Requirements & Qualifications:

• Bachelor's degree or equivalent experience
• Minimum of 1 year of customer service and industry experience
• Effective communication skills
• High level of organization and attention to detail
• Ability to handle multiple tasks and meet deadlines
• Proficiency in Microsoft Office applications

Benefits:

• Competitive salary
• Opportunity for career growth and development
• Dynamic and collaborative work environment